Terms of Service

Last updated: June 25, 2026

Acceptance of Terms

These Terms of Service govern your use of Prime Track Cargo’s website, tracking tools, shipment booking services, and any related features. By accessing or using Prime Track Cargo, you agree to be bound by these terms.

Use of Our Services

Prime Track Cargo provides delivery, tracking, and logistics tools for business users, shippers, recipients, and service partners. You agree to use these services lawfully and to provide accurate information for shipments, contacts, and payment.

Account and Booking Information

When you book a shipment or create an account, you must supply current, complete information. You are responsible for maintaining your account credentials and for any activity that occurs under your account.

Payments and Fees

Shipment fees, service charges, and any applicable taxes must be paid according to the terms provided at checkout. Prime Track Cargo may use third-party payment processors and may suspend services for unpaid balances.

Tracking and Delivery

Tracking information is provided as a convenience and may change based on carrier updates, route adjustments, or operational conditions. Delivery estimates are not guaranteed and actual delivery may vary.

User Responsibilities

You agree not to misuse Prime Track Cargo, interfere with system operations, or submit false or misleading shipment or recipient information. You are responsible for ensuring that recipients are authorized to receive shipment updates and tracking data.

Prohibited Conduct

Do not use Prime Track Cargo for illegal activities, harassment, spamming, unauthorized access, or attempts to damage or exploit the platform. Prime Track Cargo may terminate or restrict access for prohibited conduct.

Intellectual Property

Prime Track Cargo retains all rights to the website design, content, trademarks, and technology. You may not reproduce, distribute, or create derivative works from Prime Track Cargo content without permission.

Disclaimers

Prime Track Cargo is provided "as is" without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted or error-free operation.

Limitations of Liability

To the maximum extent permitted by law, Prime Track Cargo and its affiliates are not liable for indirect, incidental, special, or consequential damages arising from your use of the services.

Termination

Prime Track Cargo may suspend or terminate your access if you violate these terms or engage in conduct that harms the service or other users.

Changes to Terms

We may update these Terms of Service at any time. Continued use of Prime Track Cargo after updates indicates your acceptance of the revised terms.

Contact

If you have questions about these terms or need assistance, please contact our team through the website.